Terms

This terms and conditions help you to keep the www.inkcolour.co.uk website a safe place to trade and set out the full extent of any agreement reached between you and www.inkcolour.co.uk in connections with this site you should understand that by the purchase of a product or service from inkcolour.co.uk is governed by these terms and conditions. inkcolour.co.uk reserved the right to make changes to this website and term and conditions without notice.


Copyright and Link

All text, graphics, and other content published on the site are copyrighted. No part of the site may not be copied, reproduced, or modified displayed without permission.
Links may be made this site obtaining written permission from inkcolour.co.uk.


Delivery Times

We aim to dispatch all orders on the day of receipt if order received before 3 pm (Monday to Friday, subject to stock availability) we always use first class same day delivery. Delivery then takes place within 24 to 48 hours.
On the rare occasion, if goods cannot be shipped within a reasonable time we will e-mail you to advise you of this and if there is to be a delay, ask if you wish to continue with the transaction and offering you to full refund given or part ship your order.
If you do not receive your goods within seven working days you should contact us. We have found that over 5% of lost parcels are often just waiting to be collected from a neighbor or local Royal mail collection depot.
So please check first, compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund. This does not affect your statutory right.


Tax charges (VAT)

The price you see is the price you pay. 
 

Privacy

Inkcolour.co.uk understands the value of privacy. And will therefore only use the information you give us to process your order quickly and efficiently. When you type in your details they will be encrypted and sent to us using a secure server (SSL) . You will see a padlock or key icon appear in the corner of your web browser window to indicate a secure SSL connection has been made.
We need to know your name, address, and credit or debit card details so that we can process your order. We need your telephone number and e-mail address to enable us to contact you should there be any problem with your order.
We do not give, hire or sell your personal details to other companies.
We do not send an unsolicited commercial e-mail to personal e-mail addresses. Customer information is collected lawfully and in accordance with the Data Protection Act 1984.

Money Back Guarantee

The consumer has the right to cancel their order without giving a reason If you wish. our products for up to two weeks (14days) time. The item must be sealed within its original packaging and not have been fitted to the printer.
If the goods that you purchase are not what you expected than email us and we will make a 100% Refund to your credit card. Refunds will be made within 30 days of cancellation.
postal charges back to us at are the responsibility of the customer. return must be sent  Royal Mail Recorded delivery ( ensure keep the receipt)

Returns Policy

If one of our products ever fails you due to a manufacturing defect, Please return the goods within 14 days with its original packaging. upon receipt the cartridge. 

To return a faulty product you must first obtain a return authorization number. This is obtained by e-mailing us at support @ inkcolour.co.uk

If there is a manufacturing defect, please describe it (we want to make sure it never happens again) and let us know we will replace your cartridge. Please send recorded delivery only.
Please post returns to the following address:

Inkcolour UK Ltd
Unit C1, Ground floor
Station works
Lyndhurst Road
Ascot
Berkshire
SL5 9ED

Customer Support

Inkcolour.co is an internet trading company. We keep our pricing competitive keeping our costs down. Therefore our preferred method of communication with our customers is by e-mail. we promise to reply to your e-mails within 2 working days.

E-mails may be sent to:
support @ inkcolour.co.uk

 
 
 
 
 
 
 

Memory Card