Help

 

Ordering

Q:- What payment method do you accept?
We accept visa, Master card, Delta. Switch/Maestro, Solo, JCB cards, Cheque, Postal Order and Paypal.
Q:- Is my credit card details secure?
All Credit Card information is passed over a secure connection using the latest encryption technology. When you go to the 'Checkout' page, you will see that the page starts with 'https' (meaning secure SSL connection) and there is a padlock at the bottom of your browser window indicating this. Your details are only decrypted after they reach our fulfilment department. Our systems are extremely secure and so your credit card details are safe.
Q:- Do you hold my credit details your company personal database?
Answer is no, We never keep credit details company database.
Q:- Do you send VAT invoice my order?
Yes, after successfully complete your payment; you will received email VAT invoice.

Delivery

Q:- How much do you charge delivery?
All UK delivery is free of charge.
Q:- Do you Delivery outside UK?
Yes we do.
Q:- How long will take it to arrive?
If you order before 4.00pm we aim to dispatched same day royal mail 1st class post, currently 90% my customer enjoy next day received.

Our Product

Q;- Are you products cover by any guarantee?
Yes, all of our products cover by 30 days guarantee.
Q:- What is compatible ink cartridges?
A compatible cartridges is brand new non genuine (OEM) products, produce by third party fits with your printer.
Q:- What is Remanufactured inkjet & toner Cartridges?
Using state of the art equipment and manufacturing techniques, we can ensure that both the quality and value is consistently excellent. An Inkcolour branded 'remanufactured' inkjet cartridge is an empty 'original' inkjet cartridge that has been factory cleaned, refilled to the maximum capacity* and print tested for quality. All our remanufactured factory certify ISO90100 standard.

Returns & Refunds Policy

Q:- What is your Return & refund policy?
If, for any reason whatsoever, you are not completely satisfied with our products, it’s easy to get your money back Simply contact us within 30 days of placing your order,
Q:- How do I return an item to you?
Please contact us for return Authorized number for refund your money..