Terms

This terms and conditions help you to keep the www.inkcolour.co.uk website a safe place to trade and set out the full extent of any agreement reached between you and www.inkcolour.co.uk in connections with this site you should understand that by purchase of a product or service from inkcolour.co.uk is governed by these terms and conditions. inkcolour.co.uk reserved the right to make changes to this website and term and conditions without notice.


Copyright and Link

All text ,graphics, and other content published on the site are copyrighted . No part of the site may not be copied, reproduced, or modified displayed without permission.
Links may be made  this  site obtaining written permission from inkcolour.co.uk.


Delivery Times

We aim to dispatch all orders on the day of receipt , if order received before 3pm (Monday to Friday, subject to stock availability) we always use first class same day delivery. Delivery than takes place within 24 to 48 hours.
On the rare occasion, if goods cannot be shipped within a reasonable time we will e-mail you to advise you of this and if there is to be a delay, ask if you wish to continue with the transaction and offering you to full refund given or part ship your order.
If you do not receive your goods within seven working days you should contact us. We have found that over 5% of lost parcels are often just waiting to be collected from a neighbour or local Royal mail collection depot.
So please check first, compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund. This does not affect your statutory right.


Tax charges (VAT)

The price you see is the price you pay . 
 

Privacy

Inkcolour.co.uk understands the value of privacy. And will therefore only use the information you give us to process your order quickly and efficiently. When your type in your details they will be encrypted and sent to us using a secure server (SSL) . You will see a padlock or key icon appear in the corner of your web browser window to indicate a secure SSL connection has been made.
We need to know your name, address and credit or debit card details so that we can process your order. We need your telephone number and e-mail address to enable us to contact you should there be any problem with your order.
We do not give ,hire or sell your personal details to other companies.
We do not send unsolicited commercial e-mail to personal e-mail addresses. Customer information is collected lawfully and in accordance with the Data Protection Act 1984.

Money Back Guarantee

The consumer has the right to cancel their order without giving a reason If you wish. our products for up to two weeks (14days) time. The item must be sealed within it orginal packaging and not have been fitted to printer.
If the goods that you purchase are not what you expected than email us at sales @ inkcolour.co.uk and we will make a 100% Refund to your credit card . Refunds will be made within 30 days of cancellation.
postel charges back to us at are the responsibility of the customer. return must be sent  Royal Mail Recorded delivery ( ensure keep receipt)

Returns Policy

If one of our products ever fails you due to manufacturing defect, Please return the goods within 14 days with its original packaging.upon receipt the cartridge. 

To return a faulty product you must first obtain a return authorisation number . This is obtain by e-mailing us at sales @ inkcolour.co.uk

If there is a manufacturing defect, please describe it (we want to make sure it never happens again) and let us know we will replace your cartridge.Please send recorded delivery only.
Please post returns to the following address:

Inkcolour.co.uk
Unit C1, Ground floor
Station works
Lyndhurst Road
Ascot
Berkshire
SL5 9ED

Customer Support

Inkcolour.co is an internet trading company. We keep our pricing competitive keeping our costs down. Therefore our preferred method of communication with our customers is by e-mail. we promise to reply to your e-mails within 2 working days.

E-mails may be sent to:
sales @ inkcolour.co.uk

 
 
 
 
 
 
 

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